For your organization

Know what’s holding growth back. Build the leaders who can carry it.

What changes

Your leaders stop escalating and start deciding.

Your patients and customers get the same standard no matter who on your team shows up, so growth doesn’t cost you quality.
Your team knows where the company is going and where they fit in it, so they stay.
You get your time back for what comes next.

Your next operations leader inherits an operation, not a rescue mission.

The Operational and Leadership Assessment

Four weeks with the people doing the job and the leaders running it. You walk away with a roadmap in priority order.

Your team’s answers come back to you as themes, not names. That’s what makes them honest with me.

How it works

01AssessFour weeks inside your organization, with the people who run it.
02ImplementI coach you and your managers through it while we build who takes it next: the leader you promote, the one you hire, or the team itself.
03TransitionI hand it over piece by piece while your team takes more of it each month. We check in quarterly after that, for as long as it’s useful to you.

Under her leadership, we observed a notable increase in the quality and consistency of services, even amidst significant organizational growth.

Rajiv Sethi, MD Chief of Orthopaedic Spine Surgery, UCSF

Also available

On their own, or alongside an assessment.