Embedded operations leadership

An experienced operator inside your organization, creating the structure and capacity to scale.

What changes

Your leaders stop escalating and start deciding.

Your patients and customers get the same standard no matter who on your team shows up, so growth doesn’t cost you quality.
Your team knows where the company is going and where they fit in it, so they stay.
You get your time back for what comes next.

Your next operations leader inherits an operation, not a rescue mission.

The Operations Capacity Assessment

30 days with the people doing the job and the leaders running it. You walk away with a plan in priority order.

Your team’s answers come back to you as themes, not names. That’s what makes them honest with me.

How it works

01AssessThe Operations Capacity Assessment. 30 days inside your organization.
02ImplementI carry the plan alongside your team while we build who takes it next: the leader you promote, the one you hire, or the team itself.
03TransitionI hand it over piece by piece while your team takes more of it each month. We check in quarterly after that, for as long as it’s useful to you.

Under her leadership, we observed a notable increase in the quality and consistency of services, even amidst significant organizational growth.

Rajiv Sethi, MD Chief of Orthopaedic Spine Surgery, UCSF

Also available

On their own, or alongside an operations engagement.